Support

Knowledge Base

Browse all guides, FAQs and troubleshooting articles across the Eandel platform.

Troubleshooting
I Paid But My Advert Still Shows Pending

Why advert payment and approval status may not update immediately.

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Troubleshooting
I Cannot See My Ads in the Mobile App

Ads only show publicly when approved, paid, active and within their schedule.

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Troubleshooting
I Did Not Receive an Email

Steps to follow when OTP, ticket, payment or support emails do not arrive.

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