Support

Knowledge Base

Browse all guides, FAQs and troubleshooting articles across the Eandel platform.

Account & Login
How OTP Login Works on the Mobile App

Use your email to receive a one-time code and access your sponsor or subscriber account.

Read full article
Account & Login
How to Reset Your Portal Password

Recover access to sponsor, ambassador, partner or marketer portals using secure password reset.

Read full article
Account & Login
Why Your Portal Login May Require an OTP

Admin, sponsor and selected business portals may require OTP for stronger login security.

Read full article